Reilly Mahoney Client Care Concierge headshot

Reilly Mahoney

Client Care Concierge

Serving as a trusted resource, she helps families navigate the estate planning process by answering questions, connecting them with the right team members, and keeping their plans on track. Through proactive communication and thoughtful support, she ensures families feel informed, cared for, and confident every step of the way.

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Get to know Reilly

Reilly joined Family Estate Planning Law Group in 2022 and previously served as Office Manager, where she played a key role in supporting the firm’s daily operations. Her experience in that role gave her a deep understanding of the importance of clear communication, proactive planning, and thoughtful coordination in estate management.

Now, as Client Care Concierge, Reilly is a dedicated resource for families throughout their relationship with the firm. She is often the first person clients connect with, making sure their questions are answered quickly and that they feel supported from the very start. Reilly keeps families informed about what to expect at each step of the process, anticipates their needs, and connects them with the right team members to address specific concerns. Her proactive communication helps families stay organized and confident, even when planning feels complex or unfamiliar.

Reilly focuses on creating a seamless and reassuring client experience built on trust and lasting relationships. She helps ensure that every family feels cared for, informed, and guided, not only during their initial planning but also throughout the ongoing relationship that keeps their estate plan working as life changes.

She loves guiding families through the planning process, answering their questions, connecting them with the right support, and helping them feel confident about the future.

A Trusted Guide Through Life’s Transitions

Family has always been an important part of her life. Growing up, she spent countless hours with her grandparents, whether they were driving her to sports games or inviting her over simply because she loved being there. As the oldest sibling and cousin, she naturally stepped into a dependable and supportive role, which sparked an interest in helping others navigate important life moments.

As she learned more about estate planning, she came to understand how essential it is for families to have a plan in place before they lose a loved one and the support they need afterward. At Family Estate Planning Law Group, she loves helping families feel informed and confident by answering questions, scheduling meetings, and ensuring their estate plans stay current and effective.

Education

  • Undergraduate: UMass Amherst, B.A. in Sociology, Minor in Spanish
  • Certificates: Criminology and Social Work

Outside the Office

Reilly enjoys traveling, skiing, spending time at the beach or lake, watching sports, and being with family and friends.

Favorite Quote

“Though wisdom is good at the beginning, it is better at the end”

Favorite Book

The Pact by Jodi Picoult

Best Advice She’s Ever Received

Always think to yourself, am I being helpful or harmful?

Blog Posts
by Reilly
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Testimonials

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Contact Us

Your life, your legacy – let’s plan it together

Whether you’re just starting to think about your legacy or need to adjust an existing plan, our dedicated team is ready to help. With personalized guidance and lifelong support, we make sure your estate plan evolves with you to reflect your values, protect your assets, and care for the people you love.

Protect Your Family’s Future